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Attendee FAQs

Browse our directory of frequently asked questions (FAQs) for answers to the most commonly asked questions about exhibiting at The WWETT Show.

If you don't see what you need, email us at [email protected].

Attendee FAQs

WWETT Show 2025 will be held at the Indiana Convention Center in Indianapolis, Indiana.

Conference // February 17 – 20, 2025

Expo Hall // February 18 – 20, 2025

No, the WWETT Show is a trade event and only professionals from the industry will be allowed to attend.

During normal show hours, persons 17 years old and under will be admitted only with parental supervision. THIS RULE IS STRICTLY ENFORCED. Persons 18 years old and over must register and pay in order to receive a badge.

Filming/Photography and its activities cannot interfere with exhibit operations nor pedestrian traffic. Photography or videography is permitted only with prior approval of the exhibiting company.

Failure to obtain prior consent may result in removal from the exhibit hall. Filming may only be used for editorial purposes only promoting the WWETT Show, not for resale or profit of any kind.

No recordings of any kind are allowed in the education sessions.

Yes. If distancing is required at the time of the show, seating will be spaced according to the convention center guidelines. Restrictions could limit the amount of people allowed into a classroom. It is in your best interest to register for the sessions you would like to attend.

If you select a full education package and you need proof of attendance (Certificate of Completion) for licensing purposes or any other reason, you must preselect your classes.  Selecting classes + getting scanned at the door of your registered classes = certificate of completion.

If you need to change your sessions/classes at the show, please visit our “Add/Change Sessions” desk in the registration area.

Your registration confirmation email will contain a link that can be used to edit your registration.  Or, if you prefer you can swing through the Add/Change Session desk at the attendee registration area at show site to amend your schedule. 

You also have the option to contact the registration help line at 866-860-1970 or by emailing [email protected].

About six weeks post show, you will receive an email from the WWETT Show with instructions when your certificates are ready to download. 

Important note:  In order to receive a certificate of completion, you must be registered for the session you are taking and you must get your badge scanned when you attend each session.

Although the WWETT Show does provide these files to the state agencies, most states still require the individual licensee to report continuing education credits themselves.

Every accrediting body has provided a list of requirements and processes, which is listed on the WWETT Show website. For a complete listing of CEUs and Credits, click on the Education tab. To view details, click on your accrediting body.

Conference sessions at WWETT were submitted to a variety of state licensing organizations for approval. Please check the CEUs and Credits tab on the convention website for a list of approvals.

You will be able to access handouts for your sessions approximately two weeks prior to the show.

Instructions on how to access them will be provided soon.

Registration for WWETT 2025 will open in late summer/early fall 2024. To get notified once registration opens, sign up to recieve WWETT updates.

As a reminder, badges will NOT be mailed in advance. You will need to pick up your name badge and applicable tickets at show site. It will be available at the counters in the Main Registration area, located in meeting rooms 101 - 106 or at the Hall C Main Entrance at the Indiana Convention Center. There you can scan your barcode, print your badge, and pick up your lanyard.

If you are attending any classroom sessions, you MUST check in first to receive your badge. 

Yes. During the registration process, prior to the payment screen you will see a button "Add Another Registrant". This enables you to add multiple attendees (each with a different ticket combination if desired) to a single credit card transaction. Once you have included everyone in your party you can use the "Proceed to Checkout" button to complete a single transaction.

Yes, as long as you have your confirmation number (Reg-ID, which is the number located under the barcode on your confirmation e-mail), you can make changes to your existing registration.

To Edit Your Registration:

  • Click the "Sign In" link located in the top right corner of this page
  • Enter your last name and Reg ID and click the "Sign In" button
  • Once the MyEvent Dashboard loads, click on the "My Registration" icon
  • Once the "My Registration" page opens, if you are moving from an Expo Only pass to a conference package, you'll need to click on the "Edit Information" button under the orange payment section; if you already have a conference package and just need to swap sessions, click on the purple "Session/Event Details" section and click on that "Edit Information" button

Yes, online registration requires a unique email address for each person registering.  In order to print your badge onsite, you will need your confirmation email (with barcode.)  The confirmation email is sent to the email address we have on file.  The unique email addresses also allow the attendees the ability to download their certificates and handouts.



You will enter your promo code on the profile page of the registration website.  The area is labeled:  Do you have a Promo Source Code?

Cancellations must be in writing before December 8, 2023. Paid exhibitor badges, Expo Hall Pass, Confined Entry Space Training, Sewer Cleaning 102 Training, NOWRA Training, Technical Tours, Digital Marketing Workshop, and Event Ballcap are non-refundable. Education cancellations will be charged a $60 administration fee.

Substitutions may be made at any time prior to the start of the show; however, the request must be in writing by the original registrant. Email substitution requests to [email protected].

Show Policies

Cell phone, still, or video photography on the show floor is strictly prohibited. Absolutely no recording during Education Seminars.  Solicitation of business by anyone who is not an official show exhibitor is strictly prohibited. Show Management takes this matter very seriously and any individual who violates this rule will be asked to leave the show venue immediately without the right to receive any refund of fees. 

Code of Conduct

The WWETT Show provides an ideal opportunity for the wastewater industry to come together to learn about and discuss the latest advances and innovations, network with industry professionals, and grow professionally. The WWETT Show is committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, disability, race, ethnicity, religion, national origin, or other protected characteristics. The WWETT Show expects all attendees, media, speakers, sponsors, organizing staff, and vendor staff to help show management ensure a safe and positive experience for everyone. This code of conduct outlines our expectations for participant behavior, as well as the consequences for unacceptable behavior.

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